How do I add staff to a test center profile?

Follow these steps to add staff to a test center profile:

Login to your profile in the Test Center Portal at https://tcportal.ets.org/ with your username and password. These are the same credentials you user when logging into the cache proxy to administer CLEP exams.
Go to the Manage User screen.
Select Add User from the upper right corner of the screen.
Enter the first and last name of a TCA that you wish to add to your site, along with their institution-affiliated email address and phone number.
Select the role of TCA or Proctor.
Select Save.