FAQ
Can I reschedule from a test center to an exam with remote proctoring?
Yes. If you'd like to change your testing location from a physical CLEP test center to remote proctoring, test takers can log in to the My CLEP student portal to change the test location. After clicking on the “Upcoming Exams” tab, the test taker must select the appropriate exam and then select “View and Edit Registration.” When on the “Registration Details” page, click Edit under the “Exam Details” section and then follow the steps to change the test location.
- It’s important to note that when updating an exam location, the original registration is canceled, and a new registration ID is created.
- In the Order Summary section, you’ll see refund details for the original registration and payment details for the updated registration which will display the required $30 remote proctoring fee. (Please be aware that refunds may take 7-10 business days to be posted back to the credit card.)
If a voucher or DANTES funding was used for the original registration, it will be applied to the updated registration. However, the student may have to cover e-guide costs and remote proctoring costs if the original voucher doesn't cover these fees. In addition, DANTES funding can only be applied to an updated exam subject that wasn’t previously funded by DANTES. Otherwise, the student is responsible for covering the cost for the updated exam.
After placing your order, you'll receive an email from CLEP confirming that your registration has been updated. You’ll then have to go to the Proctortrack website to create an account and schedule your exam appointment.
Please Note: Be sure to check the "Who's Eligible for Remote Proctoring" requirements found on the Registering for a CLEP Exam with Remote Proctoring page prior to rescheduling your exam.